Website care

Website maintenance: who stands behind your site when something breaks?

I provide regular website maintenance, WordPress updates, backups, monitoring and fast fixes. I can also take over a site from a previous administrator and put it in order.

A website is not a project that is finished once and then runs by itself. Updates to WordPress, plugins and PHP bring security fixes that cannot be postponed forever. Hosting changes parameters, forms stop delivering mail, plugins conflict after an update and content needs small adjustments. If nobody regularly checks the site, these problems surface at the worst possible moment, for example during a campaign or before the season. Maintenance is insurance for continuity, not a luxury.

I have cared for websites for 19 years, from small company sites to WooCommerce shops and Laravel applications. I treat care practically: regular update checks in a testing environment, backups with a verified restore procedure, availability monitoring and an agreed block of hours for the adjustments the site actually needs. I am a freelance developer based in Poprad, and communication runs directly with me, without a helpdesk where requests disappear. If you only need a one-off fix or an audit, I handle that too.

01

What monthly care includes

The foundation is a regular cycle: checking and applying WordPress, plugin and theme updates after prior testing, maintaining backups with a verified restore path, and monitoring availability and key functions such as forms or the checkout process. It also includes an agreed block of hours for the small adjustments each month brings, for example copy changes, a new page or a minor functional tweak. The monthly range runs from 5 to 20 hours depending on the site's size and complexity, at €40 per hour including VAT.

  • Updates applied after testing
  • Backups with verified restore
  • An agreed block of hours for changes

02

Monitoring and fast response

A site nobody watches can stay broken for days before anyone notices. Availability and content monitoring reports a problem before a customer calls. When an alert arrives I follow agreed rules: restore service first, find the cause second. I hold the access details, backups and a record of past changes, so a fix does not wait on discovering who last touched what. For critical projects I also recommend a testing environment where changes are verified before release.

  • Availability monitoring
  • Restore first, root cause second
  • Changes verified before release

03

Audit and website rescue

I take a new site into care with an audit of 3 to 6 hours. I review PHP and WordPress versions, the theme, plugins, backups, security, performance and error logs. The output is a written list of found risks with a recommended order of fixes. This includes verifying that backups actually work, because a backup nobody has tried to restore is only a hope. The audit also gives both sides a clear picture of the site's state before something goes wrong.

  • An audit of 3 to 6 hours
  • Written risks and priorities
  • Verified backups and restore

04

Security and incident handling

The most common causes of a hacked website are unpatched plugins and weak passwords. Care covers current versions, file permission checks, two-factor login to the admin and cleaning suspicious accounts. If an incident still happens, the procedure is proven: isolate, restore from backup, analyse the entry path and take measures against repetition. I also deal with credentials that remained distributed after a previous administrator left. The keys to the website belong to its owner.

  • Prevention through updates and 2FA
  • A proven incident procedure
  • Access controlled by the owner

05

How the cooperation works

We first clarify the site's condition and your expectations. After the audit I propose the monthly care scope and reporting format: a short monthly summary of completed work and recommendations for the next period. I never push a retainer that does not match reality. A small uncomplicated site needs the minimum, an e-shop in season needs more. If you only need a one-off intervention, such as a form fix or a plugin conflict within 1 to 3 hours, I can respond without a permanent contract.

  • Scope matched to the site's reality
  • A monthly summary of work
  • One-off fixes without commitment

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Common questions about website maintenance

How much does website maintenance cost?

Monthly care ranges from 5 to 20 hours depending on the site's size and complexity, at €40 per hour including VAT. A smaller site fits the lower bound, an e-shop or application needs more. I propose the exact scope after an audit.

What is included in monthly care?

Tested updates, backups with verified restore, availability monitoring, checks of forms and key functions, and an agreed block of hours for adjustments. A short monthly summary of work and recommendations is part of it.

How fast do you respond to a problem?

On an alert from monitoring or from you I follow our agreement: restore service first, investigate the cause second. Most common failures are resolved within 1 to 3 hours. For critical projects I recommend a testing environment.

Can you take over a site from a previous administrator?

Yes. I first audit its condition, verify backups, access and risks, then propose the order of fixes and the care scope. I do not need the previous administrator's consent, only access from you as the owner.

Do you also handle one-off fixes?

Yes. A broken form, a plugin conflict or a small template change usually fits within 1 to 3 hours. Ongoing care is not a condition, though clients with it get a systematic response.

Want your website under control?

Send the site's address and what bothers you. I will propose a care scope or concrete fixes.

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